Cleaners Barnes is committed to providing high quality cleaning services while maintaining the highest standards of health and safety for our employees, clients, visitors, and members of the public. This policy sets out our approach to managing health and safety risks associated with domestic and commercial cleaning work across our service area.
Our aim is to prevent accidents, injuries, and work-related ill health by identifying hazards, assessing risks, and implementing effective control measures. We will review this policy regularly to make sure it remains suitable and reflects current legislation and good practice.
Senior management at Cleaners Barnes has overall responsibility for health and safety. Management will ensure that appropriate resources, equipment, information, and supervision are provided so that all work is carried out safely and without unnecessary risk.
Management duties include maintaining this policy, conducting and reviewing risk assessments, setting clear safety procedures, ensuring staff training and competence, monitoring performance and investigating incidents, and promoting a positive health and safety culture throughout the company.
Every employee has a duty of care to protect their own health and safety and that of others who may be affected by their work. All cleaners and support staff must follow company procedures, use equipment correctly, report hazards or defects, cooperate with training and supervision, and wear any required personal protective equipment provided by the company.
Employees must never take shortcuts that could compromise safety and must immediately inform a supervisor of any accidents, near misses, or health concerns arising from their work.
Cleaners Barnes will carry out suitable and sufficient risk assessments for all regular cleaning tasks, including work in homes, offices, and shared premises. Before commencing work at a new site, relevant risks will be considered such as slips and trips, manual handling, use of cleaning chemicals, electrical equipment, lone working, and working in occupied premises.
Based on these assessments, we establish safe systems of work that our staff must follow. These procedures are communicated to employees through training, written instructions, and on-site briefings where necessary. Risk assessments are reviewed regularly and following any significant change in working methods, materials, or location.
Cleaning products and substances are selected with safety, effectiveness, and environmental impact in mind. All products used by Cleaners Barnes are assessed under relevant control of substances regulations. Where required, safety data information is obtained from suppliers and used to inform safe handling, storage, and usage instructions.
Our staff are trained in the correct dilution, application, ventilation requirements, and disposal of products. Containers are clearly labelled and kept securely when not in use. Employees must never mix chemicals or decant them into unlabelled containers. Any signs of adverse reaction, such as skin irritation or breathing difficulties, must be reported immediately and the product discontinued until investigated.
All cleaning equipment, including vacuum cleaners, floor machines, steam cleaners, and other electrical tools, is maintained in safe working order. Regular visual checks and, where appropriate, formal inspections and testing are undertaken.
Employees must not use damaged or faulty equipment and must report defects straight away. Cables should be routed to avoid trip hazards, and equipment should be switched off and unplugged when not in use or when being cleaned or maintained. Only authorised personnel may carry out repairs or modifications to equipment.
Many cleaning tasks involve lifting, carrying, pushing, or pulling equipment and materials. To reduce the risk of strain and injury, manual handling tasks are assessed and, where possible, eliminated or reduced by using trolleys, lighter containers, or alternative methods.
Staff receive guidance on safe lifting techniques, correct posture, and pacing of work. Heavy or awkward items must not be lifted alone; employees are expected to ask for assistance or use suitable handling aids. Regular breaks and rotation of tasks are encouraged to limit repetitive strain.
Wet floors, trailing cables, and clutter are common causes of accidents in cleaning environments. Cleaners Barnes staff are trained to clearly mark wet areas where appropriate, keep walkways free from obstacles, use suitable footwear with good grip, and promptly clean up spills and report damaged flooring or other hazards discovered during work.
When working in shared or public areas, we take care to minimise disruption and clearly indicate any temporary hazards created by our cleaning activities.
Where risks cannot be fully controlled by other means, Cleaners Barnes will provide appropriate personal protective equipment such as gloves, masks, eye protection, or protective clothing. Employees must use this equipment as instructed, keep it in good condition, and report any loss or damage so that it can be replaced.
PPE is considered a last line of defence and does not replace the need for safe systems of work and well-planned cleaning methods.
All new employees receive an induction that includes an overview of this policy, safe use of cleaning products and equipment, emergency arrangements, and reporting procedures. Ongoing training is provided as required, especially when new techniques, products, or machinery are introduced.
Supervisors monitor working practices, provide guidance, and check that safety rules are being followed. Refresher training is offered to maintain standards and to address any issues identified through inspections or incident reports.
Cleaners Barnes recognises that cleaning work can involve physical effort and repeated exposure to certain substances. We aim to prevent occupational ill health through suitable task design, appropriate breaks, safe products, and early reporting of any symptoms such as skin problems, breathing difficulties, or musculoskeletal discomfort.
Where concerns arise, we will review the tasks involved and, if necessary, adjust duties, change products, or improve protective measures.
Employees are briefed on what to do in the event of emergencies such as fire, serious injury, chemical spill, or sudden illness while at work. This includes evacuation routes, assembly points where required, and how to seek assistance from on-site contacts or emergency services.
All accidents, incidents, near misses, and dangerous occurrences must be reported as soon as possible to a supervisor or manager. We investigate these events to understand the causes and implement corrective actions to prevent recurrence.
Cleaners Barnes is committed to continual improvement in health and safety performance. We monitor compliance with this policy through supervision, site checks, and feedback from employees and clients. Findings from inspections and incident investigations are used to update working practices and training.
This policy is reviewed at regular intervals and whenever there are significant changes in our operations or in relevant legislation. Updated versions are communicated to all employees so that everyone understands their responsibilities and the standards expected.
By working together and following this Health and Safety Policy, Cleaners Barnes aims to provide a safe, professional, and reliable cleaning service across our operating area, protecting our staff, our clients, and the wider community.
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Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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